Analyze customer social media conversations about your brand/products, listen attentively to your customers and tailor products and services to meet their needs.

Finding positive, negative and neutral mentions about your business

What we offer you:

  • Social media monitoring
  • Brand monitoring
  • Voice of customer (VoC)
  • Customer service
  • Market research

Understand market opinions about your business

  • Gain market insight.
  • Plan media, strategies and channels to use in delivering marketing actions.
  • Gain independent insights into how your social media advertising is performing.
  • Benchmark products and brand position against competing brands.

Benefits of Our Sentiment Analysis

  • Processing Data at Scale
  • Real-Time Analysis
  • Consistent criteria
  • Redesign of products and service lines to better fit in-home consumption.
  • Reallocate marketing mix to match new lifestyle habits and buying preferences.